Job Description

Overview Position Purpose: Assist the Director with all areas of spa operations. Responsibilities Essential Functions: Oversee the daily management of all spa operations and staff to include therapists, aestheticians, nail technicians, and receptionists Create and uphold departmental policies, procedures, and standards Oversee and coordinate training of treatment protocols on menu of services Develop and implement promotional programs with marketing department Assist with special events as necessary Maximize spa revenues by tracking trends and thinking creatively Ensure safety and security for spa guests and associates Ensure proper maintenance of facility and equipment and report problems to engineering immediately Monitor inventory, ordering systems, and issuing of products and supplies Serve as a liaison between management, staff, and guests Monitor and ensure high standards of treatments and personnel Develop and implement new spa services Qualifications Minimum of 3 years Spa management experience Luxury hotel experience preferred College graduate or professional certifications in spa treatments preferred Prior experience w/ Spa Soft software Prior P&L experience and responsibility Excellent communication skills, both written and verbal Strong sales and marketing skills Strong interpersonal and leadership skills Reporting Relationship This position reports to the Spa Director Exemption Status Exempt Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills. Equal Opportunity Employer #J-18808-Ljbffr

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