Are you a dependable, detail-oriented communicator who performs with calm and precision when it matters most? Join ITCON Services, a forward-thinking consulting firm delivering innovative technology and management solutions that exceed customer expectations.
We are seeking dedicated Call Center Operators to support emergency communication services for the National Institutes of Health (NIH) Call Center at the Center for Information Technology (CIT) in Bethesda, MD. In this role, you'll serve as the first point of contact for incoming communicationsmanaging high-volume calls and ensuring timely, accurate handling of both emergency and non-emergency requests in accordance with established protocols.
Available shift: 11:00 PM 7:00 AM, Monday through Friday.
If you thrive in a fast-paced, mission-driven environment and take pride in delivering exceptional service every time, we encourage you to apply.
All personnel must successfully complete a Tier 2 Public Trust background investigation. On-site presence at the NIH facility in Bethesda, MD is required remote work is not available for this role.
If you're ready to play a vital role in supporting the NIH research community and keeping critical communications running without interruption, apply today!
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