Job Description

Job Description

Job Description

Select Business Systems of Bakersfield, a Sharp Authorized Dealer located in Bakersfield, CA, is a leading provider in Smart Office technology for over 25 years. We specialize in delivering excellent customer service every time and we do this by hiring and training great people. As a locally owned and operated business in Kern County, we are committed to providing top-notch services and technology to our customers.

Working as a Service Technician you can expect:

·   Full time schedule, working 40 hours a week

·   Opportunity for training, development, and promotion

·   Regular business hours. We value work/life balance.

·   Competitive Vacation, Sick Pay and Paid Holidays

If you are career-minded and ready to be an integral part of a team in a dynamic, innovative and upbeat atmosphere, then you belong right here on our award-winning team.

What’s the opportunity:

Service Technicians must be mechanically inclined, extremely reliable and trustworthy. They should be comfortable working independently and have excellent communication skills. In this role, Service Technicians perform diagnostics, service repairs and maintenance work on customer and dealer-owned copier equipment. Our technicians provide top notch customer care to all of customers and clients primarily in the counties of Kern, Inyo, and Mono, but will occasionally travel outside of these areas.

What will you do:

·   Provide service and customer support during field visits or dispatches.

·   Manage all on site installation, repair, maintenance and test tasks.

·   Diagnose errors or technical problems and determine proper solutions.

·   Follow all company procedures and protocols.

·   Cooperate with technical team and share information across the organization.

·   Comprehend customer requirements and make appropriate recommendations/briefings.

·   Update job knowledge by participating in educational opportunities; reading professional publications.

·   Build positive relationships with customers.

·   Works as part of a cohesive team within the shop to meet customer needs.

·   Follows all safety practices of the organization when completing work assignments.

·   Helps to maintain company vehicles, inventory and tools in proper working condition.

·   Maintain knowledge on existing products and pursue additional technical and product knowledge by actively participating in the training programs of the dealership.

·   Maintains communication with the customer and answers questions relative to the work being performed. Make recommendations for additional work that needs to be completed.   

Qualifications:

·   High School Diploma or equivalent

·   Must possess a valid driver’s license 

·   Must possess strong communication skills and mechanical aptitude

·   Must successfully complete Sharp equipment pre-testing and training

·   Requires frequent kneeling, bending, and considerable use of hands and tools

·   Requires moving or lifting over 50 pounds

We are a leading provider in Smart Office Technology specialize in delivering excellent customer service every time and we do this by hiring and training great people.

Company Description

We are a leading provider in Smart Office Technology specialize in delivering excellent customer service every time and we do this by hiring and training great people.

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