Job Description

Our client, a leading organization in the foodservice industry, is seeking a Deduction Resolution Specialist to join their team. As a Deduction Resolution Specialist, you will be part of the Accounting department supporting the Corporate Office North. The ideal candidate will demonstrate initiative, strong problem-solving skills, and excellent communication abilities, which will align successfully within the organization.

Job Title: Deduction Resolution Specialist

Location: AUSTIN, MN

Pay Range:

Shift: Monday – Friday, 40 hours, with flexible start times between 6:00 AM and 8:00 AM. Potential overtime. After training and trust are established, the role offers the possibility to work from home on Fridays.

What's the Job?

• Perform research and resolution duties related to deductions and credit types within a team environment.
• Identify, research, and collect supporting documentation to determine appropriate resolution in an audit-compliant manner.
• Utilize time management skills to code deductions, submit backup documentation, and identify new trends for assigned customers.
• Collaborate directly with external customers, field sales, and internal teams to resolve open items efficiently.
• Process and approve credit resolutions using the High Radius application, and contribute to process improvements and deduction prevention efforts.

What's Needed?

• Demonstrated pattern of initiative and proactive problem-solving.
• Strong decision-making skills and the ability to work independently with minimal supervision.
• Excellent written and verbal communication skills.
• Well-developed interpersonal and organizational skills.
• Proven customer service experience and familiarity with relevant software tools.

What's in it for me?

• Opportunity to work in a dynamic and supportive team environment.
• Potential for flexible work arrangements after training.
• Engagement in meaningful work that supports organizational success.
• Development of valuable skills in deduction management and customer relations.
• Participation in a company recognized for its commitment to diversity and ethical practices.

Upon completion of waiting period, associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

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