Job Description

About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Facilities Technician is responsible for evaluating facility issues, scheduling and monitoring subcontractors, and performing general maintenance tasks, such as replacing lightbulbs and making minor plumbing repairs. This role involves responding to facility requests, assisting with office relocations, and installing office fixtures and equipment. Additionally, the Facilities Technician develops preventative maintenance routines, reviews contractor invoices, and ensures facility efficiency and safety. Role Description Evaluate issues and determine the need for subcontractor intervention Schedule, escort, and monitor contractors and vendors to ensure work is completed to specifications Proactively identify and address potential facility issues before they escalate Respond to facilities requests from SHI management and personnel in a timely manner, including during off hours Perform general maintenance, including replacing lightbulbs and making minor plumbing repairs Assist with office relocations, including departmental and employee moves Install and maintain office fixtures such as monitors, pictures, whiteboards, and shelves Modify furniture and perform minor repairs on AV equipment Review and approve contractor/vendor invoices for accuracy and compliance with SOW and SHI’s purchase orders Develop and maintain a consistent preventative maintenance routine to ensure facility efficiency and safety Behaviors and Competencies Communication: Can communicate simple ideas and information clearly. Initiative: Can demonstrate a willingness to take on new tasks and responsibilities when assigned. Teamwork: Can understand the importance of teamwork but may struggle to contribute effectively to team efforts. Resilience: Can demonstrate a willingness to persevere through difficulties when they arise. Professionalism: Can demonstrate a willingness to adhere to workplace norms and expectations. Flexibility: Can adjust to changes in tasks and responsibilities when required. Detail-Oriented: Can demonstrate an ability to follow instructions and complete tasks as assigned. Research: Can demonstrate a willingness to seek out information when required. Skill Level Requirements Ability to perform basic mathematical calculations accurately and efficiently - Basic Experience using Building Management Software (BMS) for HVAC and lighting systems - Basic Ability to research and select vendors based on reputation, cost, and turnaround time - Basic The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently - Basic Fundamental understanding of HVAC, electrical, and plumbing systems - Basic Basic knowledge of office building systems, including Life Safety, HVAC, Security, Electrical, Plumbing, and Generators - Basic Other Requirements Completed High School Diploma required Experience in a corporate facilities environment preferred Must have a valid Driver’s License and reliable vehicle Ability to work flexible hours Ability to move or lift up to 50 lbs. The base salary range for this position is $45,000 - $55,000. The estimated on-target earnings, or OTE, which includes a base salary and bonus/commissions, are $45,000 - $55,000. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

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