What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities
What You Will Do
Interacts directly with provider offices, clinics, and other healthcare facilities on the retrieval of medical records for review and abstraction pertaining to HEDIS/QARR/Risk Adjustment and other focused audits/studies. Provides guidance on protocol as required.
Schedules and performs onsite medical record reviews with high volume providers for compliance with HEDIS/QARR/Risk Adjustment standards.
Manages and organizes scanned medical records in a central repository inclusive of performing data entry, scanning relevant components of the medical record to support reviews performed, and using appropriate naming convention.
Safeguards confidentiality of the medical charts/records and complies with all local, state, and federal laws pertaining to medical records. Assures compliance with all HIPAA regulations concerning use, retrieval, storage, and sharing of medical records.
Educates providers and office staff on HEDIS/QARR quality metrics, Risk Adjustment specifications, and medical record review criteria.
Participates in required trainings. Participates and assist in quality improvement audits, Risk Adjustment Data Validation (RADV) and other Risk Adjustment surveys and focused studies.
Maintains a comprehensive understanding of the QM and Risk Adjustment (RA) policies and procedures and ensure compliance.
Accesses scanned copies of medical records in appointed vendor tool or from Client's VPN directory.
Follows up on all outstanding issues found during medical record review. This includes initiation and completion of chart issues.
Accesses EMR's to get pertinent information.
Education:
Associate's Degree in Nursing, Health Care Administration, Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Coder, Allied Health professional or other health related field required
Work Experience:
Minimum two year experience in medical record retrieval and review required or
Quality Management Only:
Minimum of one year quality improvement experience in Medicare, Medicaid or Commercial Health Plan Knowledge of HEDIS/QARR standards, medical terminology, strong computer and organizational skills required
Ability to evaluate medical records with attention to detail required
Ability to use databases and prepare reports as needed required
Ability to multitask and troubleshoot problems independently. required
Effective oral and written communication and interpersonal skills required
Proficient in personal computer, preferably Microsoft Windows Word, PowerPoint, Excel and Access required
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