Job Description
Required Qualifications
Minimum requirements include the following:
v High school diploma or equivalent.
v Must have one year experience in a SNF.
Major Duties and Responsibilities
v Coordinate internal admissions process
v Act as customer service liaison for the facility
v Follow up on admissions concerns from residents, family and staff
v Secure signatures on admission documents
v Give tours of the facility
v Contact residents to ensure that all of their needs are met and the experience is positive
v Assist residents, family members and visitors with any special requests or arrangements
v Report any customer service concerns to the Administrator
v Demonstrate a passion for caring as evidenced by interaction between co-workers, residents, families and visitors
v Maintain a professional appearance and a clean organized work space
v Perform all other duties as assigned
v Must be flexible with hours, Scheduling appointments, computer skills
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