Job Description

St. Michael's | House Manager

Catholic Charities is looking for the right people; people who wish to serve their community as a part of a family friendly organization doing good within the Houston-Galveston area. We attract and retain the best talent by investing in our employees. People of all faiths helping people in need.

The House Manager is primarily responsible for managing the day-to-day operations of the residential facility. Ensures the appropriate and expected delivery service of shelter services for all children in care by supervising and coordinating staff for the safety and well-being of all minors in care. Responsible for the documentation and supervision of client's progress while in care. Facilitate, monitor, and ensure compliance to all Texas Health and Human Services Minimum Standards on an ongoing basis. This position requires flexibility and commitment, including availability to work weekends, holidays, and irregular hours as needed to support a safe, consistent, and trauma-informed environment.

What you Deliver

• Ensure licensed childcare coverage for the facility by keeping up with TDFPS minimum standards; maintain oversight of shelter activities; and maintain compliance with standards set forth by funding sources, state licensing standards, accreditation standards, ORR/DUCS guidelines, and DHS/ICE rules and regulations.
• Provide supervision of residential staff and assure correct supervising ratios for staff to clients are in place. Work with staff on schedules, vacation, call-ins, transportation, food services, and calendar activities. Work with staff for appropriate documentation of clients as required and report to the treatment team on progress. Meet with staff and children in care for evaluation and feedback of care and service delivery.
• Ensure the overall safety and compliance of shelter care operations by conducting rounds, inspections, supervision, work-orders, and facility checklists. Ensure that all shelter licenses and certifications are up to date.
• Receives and resolved or assists the management in resolving residence complaints and service recovery process.
• Behavior Management System Liaison, as responsible to develop, approve, and implement new changes to the BMS and its policies and procedures.
• Managing household budget, organizing activities and making transportation arrangements as needed.
• Participate in departmental, all staff, and mandatory meetings, and required training opportunities.
• Serve in the on-call rotation for 24-hour program support, ensuring timely response and documentation of after-hours incidents.
• Perform other duties as required by supervisor.

Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect. Successful applicant must comply with federal contractor vaccine mandate requirements. The work you do will help us advocate for the vulnerable among us, a network of support services to people of all ages and from all walks of life and religious backgrounds.

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