Sales Assistant Job at Gold Spectrum CBD, Bristol, TN

TmZFUUs2QXV4NzdGTC9ZY1FBM21nRk9OWHc9PQ==
  • Gold Spectrum CBD
  • Bristol, TN

Job Description

About the Role

Gold Spectrum is a dynamic, fast-paced hemp processor based in Bristol, Tennessee. Our mission is to deliver high-quality cannabinoid products while supporting a high-performing, organized, and data-driven sales department. The Sales Assistant plays a critical behind-the-scenes role that supports our Sales Director, Sales Managers, Training Manager, and Sales Representatives. This role focuses on operational efficiency, customer management, CRM accuracy, internal communication, and keeping the sales pipeline moving smoothly.

This is not a sales-facing or lead-generating role. It is an internal operations, logistics, and account-support position that directly strengthens the performance of the entire sales team.

Key Responsibilities

  1. Maintain, update, and audit all customer accounts in Zoho Books, including notes, communication logs, documents, invoice status, order history, and follow-up tasks.
  2. Assist with order adjustments, corrections, returns, and coordination with fulfillment.
  3. Organize routing, appointment scheduling, and route adjustments for sales representatives as directed by the Sales Director or Sales Managers.
  4. Compile weekly account snapshots, customer activity summaries, KPI notes, and follow-up alerts for the sales leadership team.
  5. Track and summarize customer service issues, order concerns, payment problems, or communication gaps, ensuring they are documented and relayed to the correct team member.
  6. Maintain seamless communication coverage when a sales representative is unavailable, including relaying messages, logging updates, and monitoring urgent customer needs.
  7. Support Cash & Carry operations when needed, including confirming arrival notifications, coordinating escorts, updating logs, and verifying completion and payment.
  8. Ensure CRM, sales logs, appointment sheets, sample bag logs, and follow-up sheets are fully updated, standardized, and compliant.
  9. Coordinate internally with fulfillment, accounting, HR, and sales leadership to ensure smooth operations.
  10. Provide administrative support for internal sales projects, meeting preparation, reporting, document creation, and data organization.
  11. Help maintain an organized, consistent, and efficient workflow so the sales team can focus fully on revenue-driving activity.

Who You Are

  • A detail-oriented multitasker who thrives in a support-focused, operations-driven environment.
  • An excellent communicator who keeps information flowing accurately between departments.
  • Highly organized, consistent, and dependable, especially with CRM accuracy and administrative structure.
  • Comfortable managing shifting priorities and supporting multiple stakeholders at once.
  • Proactive and resourceful in anticipating needs, catching errors, and maintaining smooth processes.
  • Familiar with CRM, ERP, invoicing, or account-management platforms, preferably Zoho Books.
  • Capable of managing high volumes of accounts, documentation, and timelines with clarity and precision.
  • Driven to support team success and maintain exceptional operational execution behind the scenes.

Benefits/Compensation:  Salary: $16.00/hour; Health insurance, Dental insurance, Vision insurance, Paid time off, and a monthly Product Allowance

Job Tags

Shift work

Similar Jobs

LBI NATIONAL GOLF & RESORT

BEVERAGE CART ATTENDANT Job at LBI NATIONAL GOLF & RESORT

 ..., and adhere to company established policies and procedures. Selling food, water, soda, and alcoholic beverages to golf course customers Maintain proper cart inventory and keep storage area clean. Complete sales sheet and balance cash sheet for daily sales.... 

Airport Security

Airport Security Officer (TSA) - Paid Training & Benefits Job at Airport Security

 ...A federal security agency seeks Transportation Security Officers (TSOs) at airports across the United States. As a TSO, you will handle checkpoint screening, assist travelers, and monitor secure areas. No prior experience is needed, and full training will be provided.... 

The Reynolds and Reynolds Company

Entry Level Software Developer Job at The Reynolds and Reynolds Company

 ...looking for creative individuals who are driven to produce great software solutions. Reynolds has many exciting development projects for...  ...real contributions to a winning team. Reynolds and Reynolds develops application and system software for a wide variety of environments... 

Northstar Memorial Group

Florist Job at Northstar Memorial Group

Current job opportunities are posted here as they become available.NorthStar Memorial Group is seeking a Florist at Rembrandt Florist in Dallas, TX. Here, we celebrate the above-and-beyond ethos of our team, encouraging individual creativity and personal touch into every... 

Aerotek

Powder Coating Technician Job at Aerotek

 ...attitude and willingness to learn. Responsibilities Installing hardware and components onto metal doors Assist with powder-coat prep tasks such as sandblasting, basic paint prep, or identifying color differences Using basic hand and power tools Following...